Contact
A person answers the phone during working hours. Outside them, the form below lands straight in the scheduler’s inbox.
When we answer
- Monday – Friday
- 8:00 AM – 5:00 PM
Where we work
Serving Cumberland, Harnett & Hoke County, NC
We are a mobile service with no walk-in location. Every repair is carried out in your home.
Questions
The things people ask before they book
Do you charge for the visit?
We will explain any diagnostic charge when you book, before anyone drives out to you. You will never be surprised by a number on the day.
How soon can someone come out?
Call us and we will tell you the soonest we can get to you. We work Monday through Friday, and we will give you a realistic answer rather than one that sounds good on the phone.
Is it worth repairing, or should I replace it?
If the repair costs more than the unit is worth to you, or it is near the end of its service life, we will say so. We would rather lose one job than sell you a repair you regret.
Which brands do you work on?
All the major residential brands. Our technicians are expertly trained across the makes most common in homes around here. If we cannot get a part for your model, we will tell you before you commit to anything.
Do you guarantee your work?
Yes. We stand behind what we do. We will go over exactly what is covered on your particular repair at the time we give you the price.
What do you work on besides appliances?
We started in appliance repair and still do plenty of it, but we now also handle HVAC, residential electrical work and water filtration. If you are not sure whether something falls to us, just ask.
Which water treatment systems do you install?
We are a licensed Puronics dealer, so we can specify, install, warranty and service their equipment properly — and get genuine media and parts for it years later. We also service and repair water treatment equipment from other manufacturers, including systems we did not install. Either way we test your water first and recommend from the results, not from a catalogue.
Do you work with military families?
Very much so. We are close to Fort Bragg and a good share of our customers are active duty, veterans or military spouses. Tell us your situation when you call — including if you are working around a PCS or a deployment — and we will do what we can to fit around it.
Still unsure? Talk to a technician